Affiliate Frequently Asked Questions

Click a question to jump to the answer or scroll down to read them all.

1. How does it work?
2. Really, How does it work?
3. What commission rate do I earn?
4. Can I be an affiliate if I don't have a website?
5. How do I send people to Terra Cotta Pendants if I don't have a website?
6. How do I know when someone has ordered through my link/recommendation?
7. Can I approach a large retail store?
8. Can I apply my commission towards my personal order for Terra Cotta Pendants?
9. On what do I earn commission?
10. Tips for generating affiliate income

1. How does it work?
   1. You send people to www.terra-cotta-pendants.com/?trk=Your Affiliate Number
   2. They order Terra Cotta Pendants
   3. When payment is received, we send you an email to let you know the total and your commission of 15%.
   4. Commission checks are cut and mailed at the end of the month when it reaches 15.00 or more unless you have instructed us to keep your commission on file to apply as a credit towards a future personal order.

    

2. Really, How does it work?
   1. How you can send people to our site:
      1. With one of our banners placed on your site, (the code for the banners is always available in the affiliate section of our website)
      2. With your personal recommendation (including your special link) to your clientele through an e-mail
      3. By customizing and distributing the affiliate brochure available at the affiliate section of our website
      4. By including your introduction/recommendation to your clientele in your newsletter, using your special link
   2. How we know they came from your recommendation/site
      1. The affiliate number in your link continues to follow them from page to page into the order form,
      2. When they phone to order, we ask them how they found us,
      3. If they bookmark our site and return later to order, they will still have the affiliate number with them,
      4. Our customer file will show that you are their affiliate and you will receive a commission on all future orders as well
      5. In all cases, when they order, we ask them how they found us. This is why you should make your recommendation memorable.
      6. If you like, you can send us an e-mail and let us know that person X may be ordering on your recommendation

       

3. What commission rate do I earn?
   1. You earn 15% of the total amount the customer pays for Terra Cotta Pendants and Terra Cotta Diffuser Bracelets. (This does not include shipping or tax)

    

4. Can I be an affiliate if I don't have a website?
   1. Yes you can! use tips 2A II, III and IV
   2. See question 5 for more ideas.

    

5. How do I send people to Terra Cotta Pendants if I don't have a website?
   1. You can bring our brochure to a print shop and make copies to hand out at events, sales shows and to enclose with your orders,
   2. You can tell them  about Terra Cotta Pendants - show them yours!
   3. You can add it to your email signature file.

    

6. How do I know when someone has ordered through my link/recommendation?
   1. Once the order has been confirmed, paid for and shipped, you will be sent an e-mail notifying you of the order placed and your commission.

    

7. Can I approach a large retail store?
   1. Absolutely!

    

8. Can I apply my commission towards my personal order for Terra Cotta Pendants or Terra Cotta Diffuser Bracelets?
   1. Sure! Simply place your order by phone so we can deduct your commission from your total!

    

9. On what do I earn commission?
   1. You earn commission on orders placed by any customer who heard of us through you unless they have already been referred by another Affiliate.
   2. You earn commission on all subsequent orders placed by that customer unless they themselves become an affiliate. The Affiliate commission is paid to the person who owns the Affiliate link through which the order is placed.
   3. Beginning with your second order, you earn commission on your personal orders. You may also apply your earned commissions to your orders.
   4. You earn commission on the Pendants and Bracelets only, on the amount the customer is paying. (not on shipping or tax)

    

10. Tips for generating affiliate income
    1. Personal recommendations and Testimonials
    2. Send or give out the brochure